Shipping & Payment

Delivery Times for In-Stock Orders: 

All orders ship from Connecticut, USA. Transit times for shipping will be determined by your location and the shipping service that you select. If your order includes any items that are not in stock, we will contact you with expected delivery times.

Please be aware that lead times for all handcrafted, imported products can be affected by unforeseen production and shipping issues. If your order is delayed for any reason, we will contact you with an update. 

Back Orders: 

If an item is not available to ship immediately, an estimated ship date will be displayed on the product page. These dates are subject to change based on unforeseen production or transit delays. 

If your purchase includes items that are not available to ship immediately, we will send partial shipments as products are available. If you would prefer to receive your entire order in a single shipment, we can hold items for you until the order is ready to ship complete. Please contact us to request this option. 

Note: We collect full payment in advance for back-ordered items to reserve the products for you and to ensure priority processing when inventory becomes available.

Destinations within the USA: 

For all orders shipping within the USA, please allow 5 business days for processing prior to shipment, once payment is confirmed. 

Standard Delivery: 

Standard Delivery orders are shipped via Ground Service. Transit time is typically 3-7 business days. 

Expedited Delivery: 

For in stock orders shipping within the USA, we offer Next-Day and Two-Day shipping service. Expedited orders require 5 business days for processing prior to shipment, once payment is confirmed. Same-day shipping is not an option, even for expedited orders.

Destinations outside the USA:

For all orders shipping outside the USA, please allow 5 full business days for order processing prior to shipment.

Shipping options and costs will vary based on your location. If you choose to bill the shipping costs to your own account, please be aware that any applicable duty, value added taxes (VAT), or import consumption taxes will be charged directly to the recipient and due upon delivery. 

Shipping Addresses: 

We cannot ship to Post Office Boxes. Please provide a street address for delivery. Please confirm that your shipping address is 100% correct when placing an order with us. If an address is undeliverable or the delivery is refused, you will be charged a restocking fee in addition to all shipping costs.

Refused Shipment Penalty:

Once an order has shipped, cancellations are no longer possible and any changes must be managed as a Merchandise Return, in compliance with our Return Policy. If you refuse or redirect a shipment from Labrazel without our prior approval, a 20% fee will be deducted from your refund.  

Multiple Shipments: 

Some items may ship in multiple packages and from multiple locations. This will not affect your shipping costs.

Questions? Contact us:


Phone: 860-232-3091

We're available Monday - Friday from 9 AM - 5 PM Eastern Standard Time.