Care & Cleaning for Labrazel Bath Accessories
Like all fine, handcrafted products, Labrazel accessories should be handled with care. Unless specified, our products are not dishwasher-safe and should not be allowed to soak or stand in water.
Many of our products have hand-applied finishes and decorative details that may be damaged by abrasive cleaning products. In most cases, a soft cloth dampened with water will be sufficient.
Pewter can be gently polished with commercial metal polishes or a paste made with dishwashing soap and baking powder. For all other metals, we suggest only a light rinse with water, as needed. Dry each piece thoroughly with a soft cloth.
Glass can be washed by hand with dishwashing liquid.
For all other products, we recommend a dampened cloth or a very light rinse with water, as appropriate for the material.
If your pump top was shipped separately, you may need to trim the pump "straw" to the correct length. Hold the pump assembly next to the dispenser bottle and trim the straw with scissors. It should fit without touching the bottom.
Our pumps are attached with a threaded neck. Overtightening the pump top can damage the product,so use a light touch whenever you remove the pump or reattach it. Easy does it!
Each time you refill your dispenser, and as part of your regular cleaning routine, we recommend that you remove the pump from the dispenser and flush it with water. This will clear out dried soap and prevent clogs.
If you're not planning to use the pump for an extended period of time, it's best to flush the pump mechanism with water and leave it unattached until you need it.
If you find that your soap dispenser isn't working as it should, it's most likely due to a clog caused by dried soap. This is easy to remedy, using one of these options:
We offer two repair options:
1. Self-Service Repair:Most clogs can be fixed right in your home, following a few easy steps:
Download the Cleaning Instructions
2. Full-Service Repair:For a small service charge, we'll clean and repair the pump mechanism, replace any parts required to put the unit back into good working order, and ship it back to you:
Purchase the Repair Service
Download our Product Repair Form
If you've changed your decor or simply wish to have a new pump top, they're available online:
Purchase a new pump top